APINormal
99.98%uptime · 30 daysSync serviceNormal
42 ms1,204 records / minDatabaseNormal
31%CPU · replicas in syncBackupsNormal
02:14last full backup · okWhatsAppNormal
99.4%delivered · 2.1 L msgs todaySMS / OTPDegraded
8.6 savg delivery · provider slowEmailNormal
99.9%deliveredDesktop updatesNormal
2.4.191% of counters updatedAPI response time · last 24 h
p95 · msYesterday 11:00Now
Backups
Encrypted · off-site copy in second region| When | Size | Off-site | Restore test | Status |
|---|---|---|---|---|
| Today 02:14 | 1.84 TB | Copied | Passed · 6 Oct | Healthy |
| Yesterday 02:11 | 1.83 TB | Copied | — | Healthy |
| 11 Oct 02:16 | 1.82 TB | Copied | — | Healthy |
| Point-in-time | continuous | 7-day window | Passed · 1 Oct | On |
Incidents
Open
OTP SMS delays for some carriersSince 09:40 · fallback to WhatsApp OTP switched on
Resolved
Sync slowdown in Mumbai region8 Oct · 18 min · no data loss
Resolved
Desktop update 2.4.0 rollback2 Oct · printer driver issue fixed in 2.4.1
Platform staff activity
Every staff action is logged10:52Kavya RaoUnlocked user account · ABC Healthcare · ticket #48213
10:31Arjun MehtaEdited Medicine Master · Dolo 650 Tablet (draft v15)
09:44Kavya RaoTurned on WhatsApp OTP fallback
09:10Sana IqbalExtended trial · MedPoint Chemists · +7 days
YesterdayArjun MehtaMerged duplicate · PAN-40 TAB 15S → Pan 40 Tablet